Experience

Experience

Cloud 9 Foot Spa is
Different

Around 2010, amidst frequent travels between the US and China for business, Sean Peng, the visionary behind Cloud 9 Foot Spa, realized the profound impact of foot massages. Enduring so many exhausting 12-hour flights and grappling with jet lag, Sean was struggling to keep up with traveling, until one day he found solace in the heavenly foot massages. Beyond mere pampering, these hour-long sessions offered rejuvenation, relieving fatigue, and bolstering the immune system. Instead of dreading on long flight, Sean eagerly anticipated the trip once he discovered his favorite foot spa in Beijing. Sean also observed how business partners in China welcomed overseas clients with soothing foot massages, unveiling many captivating opportunities.

Recognizing the untapped potential for foot spa services in the USA, Sean and his wife Lynn embarked on a journey to introduce the Foot Spa concept to the US market, starting with their first location at Foster City, California, nestled in the heart of Silicon Valley.

Amidst a landscape teeming with exceptional spas, Cloud 9 distinguished itself by pledging to deliver accessible self-care tailored to the average American family, all at an affordable price. Over the years, meticulous refinement of our systems and service protocols has propelled Cloud 9 to become a local sensation, captivating communities from California to Texas.

At Cloud 9, our distinctiveness resonates through:

    • Family-Friendly Atmosphere: Bid farewell to intimidating thoughts and debates over who can partake. Cloud 9 exudes an inviting ambiance where individuals of all ages, from kids to grandparents, revel in the tranquil embrace of our spa.
    • Affordable Pricing: Unlike conventional models burdened by membership fees, Cloud 9 champions affordability for families. Our commitment to excellence ensures every session is a testament to quality, without the hassle of memberships. Clients often realize substantial savings, enjoying “Member Pricing” equivalent benefits without the associated membership costs.
    • Signature Communal Foot Massage: Elevating the experience to new heights, Cloud 9 introduces the concept of shared indulgence. Our communal foot massage transcends conventional boundaries, inviting families to immerse themselves in blissful harmony. As they recline on our massage beds, drifting into a state of serenity, the Cloud 9 experience transcends mere relaxation. It rejuvenates the spirit, leaving the entire family invigorated and enthralled.

In every aspect, Cloud 9 Foot Spa stands as a welcoming change of spa industry, offering a sanctuary where families unite to rediscover bliss, harmony, and the art of self-care.

Heavenly Massage for All Ages
Family Spa

Heavenly Massage
Experience

The best way to describe the Signature Foot & Body massage at Cloud 9 Foot Spa actually is not words, but laughs. Yes, you heard it right, laughing! When we introduced our spa in each of the new market, very often, the first time clients who have never
experienced such a foot massage before, after the session is concluded, they often get up, sit there just laughing to themselves in awes, marveling at the sheer bliss they’ve encountered. But the surprises don’t end there. Just when they think the massage is over, a delightful revelation awaits—a soothing massage on the back, transforming the experience into a full-body indulgence. And the magic doesn’t cease with the final knead; the following day, a lingering warmth envelops their feet, a testament to the transformative power of Cloud 9.

Foot Massage

Our renowned 1-hour foot massage is a masterpiece of relaxation and care. With more than half hour dedicated attention to your feet and calves, our skilled therapists activate pressure points, igniting a cascade of renewal that uplifts your entire being. But it’s not just about the feet; we lavish equal care on your head, arms, and back, ensuring every inch of you is enveloped in bliss.

Step into our communal sanctuary—a haven of tranquility, warmth, and beauty. Here, enveloped by the gentle embrace of loved ones or cherished friends, you embark on a shared voyage of discovery. It’s not merely a massage; it’s a profound journey—a fusion of body, mind, and soul. That’s why we call it the “Foot, Body, Mind” experience.

Body Massage
Heavenly Foot Spa

Community. Inclusivity. Self-care. Break Norms. Social

Cloud 9 is more than
just Foot Massage

Step into Cloud 9 Foot Spa and discover a world of rejuvenation beyond foot massages. In our private rooms, indulge in traditional body massages, including the soothing strokes of Swedish massage and the targeted relief of deep tissue therapy. Our clients often confide in us, sharing how our body massages aid in their healing journey, combat certain conditions, and revitalize them after strenuous training sessions. With our therapists’ mastery of acupressure points, our massages offer more than just relaxation; they provide profound therapeutic benefits, alleviating fatigue and promoting holistic well-being. Join the many clients who have integrated Cloud 9 into their health and self-care routines, and experience the transformative power of our services.

Community. Inclusivity. Self-care. Break Norms. Social

Here is how our customers put it:

Group

Willis M.

Austin, TX

Adjectives and adverbial phrases that described my most recent Cloud 9 experience:

  • Friendly, courteous and professional scheduling staff.
  • Clean, modern massage rooms, facilities, tables and couches.
  • Foot massages (which include a foot soak) in dark, relaxing atmosphere public rooms, full body massages in private rooms.
  • Well trained masseuses who pay attention to detail and customize massage experience to your liking.
  • Excellent, reasonable, affordable rates.

Pay no mind, Cloud 9 is the real deal for a quality massage/spa experience. Will be a repeat customer.

Man

Mary J.

Shadow Creek Ranch, Pearland, TX

Everything about this place is amazing! The people, the prices, the concept, the experience! I went the first week they opened, to just check it out, I was so happy I booked an hour for the next week right then and there.
This is a great gift idea, date idea, girls day with your friends.
Trust me, once you try Cloud 9, you’ll be back!!

Foot Massage Benefits

Penguin Dad Baby Cloud 9 Spa

Over the past decades, hundreds of thousands of clients benefited from Cloud 9 Massages. For those who are new to foot massage, the following is a list of major health benefits offered by foot massage:

  • Stress Reduction: Foot massage can help relax the body and mind, reducing stress levels. It activates the parasympathetic nervous system, promoting relaxation and reducing cortisol levels.
  • Improved Circulation: Massaging the feet can stimulate blood flow, enhancing circulation throughout the body. This can benefit various bodily functions, including delivering oxygen and nutrients to cells and tissues while removing waste products. You would feel your feet warm even the next day!
  • Pain Relief: Foot massage can alleviate pain and discomfort, particularly in the feet and lower limbs. It can help relieve tension, muscle soreness, and stiffness, providing relief from conditions like plantar fasciitis, arthritis, and neuropathy.
  • Enhanced Mood: body and foot massage, can trigger the release of endorphins and serotonin, which are neurotransmitters associated with feelings of happiness and well-being. This can result in an improved mood and reduced feelings of anxiety or depression.
  • Better Sleep: Regular foot massage may promote better sleep quality by inducing relaxation and reducing insomnia. It can also help alleviate conditions such as restless leg syndrome, which can interfere with sleep. Certain massage techniques can especially benefits people with sleep issue.
  • Supports Overall Health: Foot reflexology is based on the concept that certain points on the feet correspond to specific organs and systems in the body. Stimulating these points may help improve the function of the corresponding organs and systems, thus supporting overall health and well-being.
  • Relief from Edema: Edema, or swelling, often occurs in the feet and ankles due to fluid retention. Massage techniques applied to the feet can help reduce edema by promoting fluid movement and drainage.
  • Boosts Immune Function:  Some studies suggest that regular massage, including foot massage, may enhance immune function by increasing the activity of natural killer cells and improving lymphatic circulation. Sean Peng, the founder of Cloud 9 Foot Spa, has the first hand experience of boosted immune system. Before he founded the spa company, he was knocked down by flu almost every day for a day or two, unable to work. But for the past 10 years, he hasn’t had this flu knockdown again until he recently relocated to Seattle, without accessing to the Cloud 9 on a weekly basis, this is why he is so motivated to build his first Cloud 9 Foot Spa in Redmond Washington in 2024, and more to come.

Disclaimer: Overall, while foot massage can provide numerous health benefits, it’s essential to consult with a healthcare professional before beginning any new health regimen if you have underlying health conditions.

Love Penguin Cloud 9 Spa

Family Friendly Neighborhood Spa

Penguin Family Cloud 9 Spa

At Cloud 9, our dream is simple yet profound: to become the Nation’s Best Family-friendly Neighborhood Spa.

Unlike many other great fancy, extravagant, or elite spas, we’ve always prioritized being a welcoming and affordable haven for families across America. With a decade of experience spanning 6 markets in two states, we’ve listened to our clients and honed our concept to perfection. Our vision extends far beyond today—we aspire to serve millions of families nationwide in the decades to come.

Our hearts swell with pride as we witness many children embarking on their massage journey with Cloud 9, some at the tender age of 6, only to remain loyal patrons a decade later, still insisting to hand their favorite therapists gratuity envelopes themselves, and some even joining our team as receptionists. Cloud 9 is more than just a spa; we’re a cherished part of their upbringing, a constant in their evolving lives.

Regardless of age or occupation—whether you’re a child, a student, or a grandparent, a firefighter, a black belt master, or a healthcare worker—Cloud 9 welcomes you with open arms. Here, in our cozy sanctuary, you’ll receive the same heavenly massage treatment without breaking the bank and without any guilt.

As we reflect on the past decade, our hearts overflow with gratitude to the tens of thousands of families who have supported us, confiding in us their well-being and tirelessly promoting Cloud 9 within their communities. Without their unwavering support, we wouldn’t be on the way to become the Nation’s Best Neighborhood spa.

Mind. Body. Soul.

Cloud 9 Reasonable
Hospitality

At Cloud 9, our mission is simple: to ensure that every family who walks through our doors experiences nothing short of excellence. In 2023, our journey took an inspiring turn when we had the privilege of meeting with Will Guidara, the legendary New York restaurateur and author of the “Unreasonable Hospitality” book—a true beacon of service excellence.

Guided by his wisdom, we embarked on a transformative journey to redefine hospitality in the spa industry, giving birth to our very own program: Cloud 9 Reasonable Hospitality. Over 100 days, our entire team across all 6 markets engaged in a rigorous exercise, dissecting our service processes, soliciting ideas, and committing to continuous improvement. With Cloud 9 Reasonable Hospitality as our guiding light, we strive to elevate our operations every day, ensuring that each interaction with us surpasses expectations.

Our dedication to excellence is fueled by the unwavering support of the families who have stood by us through triumphs and tribulations—especially during the challenges posed by Covid-19. Their trust and loyalty have driven us to go above and beyond, with many traveling long distances to our spa to get service in recognition of our commitment to their safety and well-being. At Cloud 9, continual improvement and daily reflection are not just practices; they’re embedded in our DNA.

We dare to dream, envisioning a future where Cloud 9 emerges as America’s Best Family-friendly Neighborhood Spa, chosen by every local community. We extend our heartfelt gratitude to Will Guidara for sharing his invaluable insights with us at the iSpa Conference in 2023, inspiring us to reach new heights of hospitality excellence.

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Interior Design
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Travel book Nathaniel Lande, National Geographic

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Customer Experiences

Mona S.

Half Moon Bay, CA | Feb 28, 2024

The energy of the place, the
wonderful young and very capable
people handling the front desk,
Yoyo’s Swedish hot rock massage, all
of it creating a 5 star experience.

Claire G.

West Hollywood, CA | Feb 28, 2024

I’ve been going here for almost 4
years now and although all of the
masseuses are wonderful, Alice is by
far the best! I’ve been exclusively
getting massages from her for the
past 2 years and every time it’s a
wonderful and relaxing experience.
She listens to what your preferences
are and makes you feel very
comfortable and in good hands, I
highly recommend Alice!!

Eddie M.

Cheyenne, WY | Feb 04, 2024

Blissful Relaxation at Cloud 9 Massage and Foot Spa

My experience at Cloud 9 Massage and
Foot Spa was nothing short of
exceptional, especially thanks to the
amazing skills of my massage
therapist, Mila. From the moment I
entered the spa, I was greeted with a
warm and soothing atmosphere that
immediately set the stage for a truly
rejuvenating experience.

I highly recommend Cloud 9 Massage
and Foot Spa to anyone seeking a top-
notch massage experience. And if you
have the opportunity, definitely
request either Margaret or Eva- they
have magical touch will leave you
feeling utterly renewed and revitalized.

Thank you, Cloud 9 Massage and Foot
Spa, for providing me with an
outstanding experience.

Kim V.

Stafford. TX | Dec 21, 2023

Really good experience of here, ladies
and gentlemen.
I had Alice work on me and she was
divine.
I work at an office/behind the
computer/workout a lot so my body
can be in fatigue so she was attentive
to the spots I needed the most.
The facility itself has a nice ambiance
and very welcoming staff.

Go bring ya knits and cricks here and
let this place take care of yo, ya hear.

Melissa C.

El Granada, CA | Dec 02, 2023

Hi Cloud 9,
The receptionist was perfect;
inviting, welcoming, friendly and
efficient! Cathy my message
therapist was excellent! Great job
with everything; comfort, warmth
and effective!
Thank you so much for a great
experience!
Melissa

Katrina C.

Northside, Houston, TX | Aug 29, 2023

I’ve been going here for years. Some
of my favs are Stephan and Michael
for an hour Swedish. They are great!!
Anytime I go to this spa it’s always a
great experience. Super clean,
professional, and I always feel so
relax after like coming back from a
tropical island.

David L.

Rossmoor, CA | Jul 25, 2023

It’s no wonder this is an award-
winning massage therapy center
year-in and year-out. My therapist
was James. I was informed he was
excellant and very experienced. I
have no doubt after my initial visit.
He applied the perfect pressure at
all the pressure points. I walked
away feeling like I had the perfect
night of sleep. I don’t believe there
are too many therapists that has his
talent and experience. I have been a
repeatedly returned for therapy with
James.

Ophia J.

Sugar Land, TX | Jun 12, 2023

This little hidden gem is right next to
Laser Zone. Cloud 9 has everything
covered. From a welcoming
receptionist (Ayesha), wonderful
amenities, joyful teamwork between
coworkers, great massage therapists
(thank you Margaret!). The sheets were so
soft, just like a cloud.

The service is outstanding! I started
coughing during my foot massage
and Ayesha (front receptionist ) came
with water and helped move my chair.
Thank you for the great experience.

This place is what Sugarland was
missing, a premier spot for affordable
massages.

Mya S.

Half Moon Bay, CA | Apr 29, 2023

I absolutely love Cloud9!
Very relaxing experience and
loosened up my tight muscle. Great
way to reduce stress and reset.
I’ve been coming for many years and
look forward to my next massage! So
thankful they are in our small town.

Kristin C.

San Francisco Bay Area, CA | Apr 10, 2023

I had the pleasure of visiting Cloud 9
Foot Spa for a 90-minute massage
with my partner for his birthday, and
it was an absolutely wonderful
experience.

The massage therapists were
extremely skilled and professional,
and I particularly appreciated the
no-talking during the massage. This
allowed me to fully relax and enjoy
the massage without any
distractions. The pressure was just
right and the therapist was able to
identify and work on my problem
areas, leaving me feeling
rejuvenated.

Overall, I had a great experience at
Cloud 9 Foot Spa and would
definitely recommend it to anyone
looking for a relaxing massage. I
can’t wait to go back!

Kristen Madeline L.

Winfield Lakes, Fresno, TX | Feb 23, 2023

I went in for a prenatal Swedish
massage today and am SO pleased
with my experience! Prior to walking in
I was so sore and tense, but walking
out I feel absolutely amazing. Dave
was my masseuse and did wonderful.
Perfect amount of pressure, just
enough communication (but didn’t try
chatting which takes away from the
relaxation, in my opinion), & nice
relaxing rooms. I’ve already
recommended this location to a few
folks and definitely plan to come back
myself!

Eric P.

Houston, TX | Feb 21, 2023

Cloud 9 — is a great place to get a
massage. The massage therapists are
very skilled and good at what they do.
The prices are extremely reasonable. I
have had memberships at the trendier
places like Message Envy, etc… but
Cloud 9 is much more authentic and
real. The therapists clearly have a ton
of experience and do a great job. I
cannot speak more highly of the place
and that’s why I keep coming back!

A. L.

El Granada, CA | Feb 04, 2023

One of the best experiences I’ve had
and I’ve been to cloud 9 a zillion of
times. Tonight just hit different I was
so drained from the week so I was
really excited for my foot massage. I
told myself don’t get too excited
cause sometimes it can be hit or
miss since every therapist is
different.

From the moment I walked in to the
front desk reception Evelyn who was
super cheerful, kind and
professional. Then to Kevin who
gave the massage and it wasn’t the
normal foot massage this time. You
can tell he wasn’t just going through
the motions counting down the
minutes, he was pretty in tune and
invested with what I needed. He hit
the pressure points and really
worked out all the stress from feet to
shoulders I’m thankful for my whole
experience thanks Evelyn and Kevin!

Diane R.

Bellaire, TX | Jan 14, 2023

The best foot massage ever. Clean
and wonderful experience. It’s
always a pleasure to come here ( I’ve
been 3-5 tbut this was the best time
ever. Strong manly hands pressing
rather than the expected rubbing
massage on scalp and neck , back
and shoulders the lotion smelled like
jasmine I wonder what they do
when people fall asleep. Or if people
refuse to leave!

Olivia B. Elite 24

Midlothian, TX | Nov 10, 2022

This is an affordable way to relax! My
friend and I made an appointment
for foot massages. Not only did we
get a foot massage, but we also got
a quick body massage (not bad
about that!). The ambiance was nice,
the music was soft. Honestly,
surprised that I didn’t fall asleep lol.
Great experience!

文 远

Central LA, Los Angeles, CA | Jul 18, 2022

Barry is the best staff in Cloud 9. It is
skilled and has a super good
attitude. I have a very good
experience here every time. His
technique can make my body
perfectly relax, and I will come here
to re -experience every two weeks. I
love this place!

LaVondia M.

Pearland, TX | Oct 14, 2021

I received a gift card for Cloud 9 Spa
for my birthday, and really appreciated
the experience. I love everything about
Cloud 9- the convenient location, the
ease of scheduling, the beautiful
facility, the excellent massage services,
and the pleasant staff. I have
recommended this place several
times, and will continue to do so.

Pedro M.

Houston, TX | Jul 23, 2021

Awesome place to get a massage! I go
every month as a treat for myself. I’ve
always had a positive experience, but
you have to remind yourself to tell your
masseuse if the pressure is too much,
they can’t read your mind! The staff is
super friendly and accommodating,
the facilities always spotless and the
ambiance truly relaxing. I have to
restrain myself from going more than
once a month, but honestly it is worth
it! Check the specials (Monday to
Thursday).

Megan H.

Lyndhurst, OH | Jan 21, 2021

Fantastic experience!

Flew into town for a short work trip,
but had an evening to do
something. I convinced two
colleagues that we needed foot
massages!!! First, we were impressed
by their ability to get us in. Second,
we were AMAZED at the value!!!
Such a great experience for all of us.

Mary J.

Shadow Creek Ranch, Pearland, TX | Feb 23, 2020

Everything about this place is
amazing! The people, the prices, the
concept, the experience! I went the
first week they opened, to just check it
out, I was so happy I booked an hour
for the next week right then and there.
This is a great gift idea, date idea, girls day
with your friends.
Trust me, once you try Cloud 9, you’ll
be back!!

Steven C.

Houston, TX | Jul 16, 2018

This was my first experience at
Cloud 9. A friend had given me a gift
certificate for foot and body
massage. My wife also used a
certificate as well. We both had an
outstanding experience. The
therapists were great!

The quality of the massages were
excellent–just the right amount of
pressure. The foot massage was in a
different room with other people
and the we were moved to a private
room for the whole body massage.
Front desk staff was nice as well.

Will definitely be back!

C C.

Missouri City, TX | Jun 24, 2018

Updated review
Just recently brought my girls here for
our Gemini Birthday celebration and
they loved it just as much as I do! All
four of them said we MUST do this on a
monthly basis and I was definitely in
agreement!!! The place is very clean
and the staff is very friendly and
professional and it’s a great price for a
wonderful experience. Do yourself a
favor and go…ASAP!!!

Alex Z.

Houston, TX | Mar 23, 2018

Been coming here for quite some time
now. A friend of mine referred me here
when they first opened up and I have
been going back ever since. Whether
you do the foot massage or the
traditional 1 hour, you are going to
have a nice experience. Its not a super
fancy spa, but it is always enjoyable to
be there.

Charlotte C.

Seabrook, TX | Feb 23, 2017

I work in the Texas Medical Center and
a co-worker recommended this spa. I
had the ‘foot massage’ but it is SO
MUCH MORE!!! It was like a body
massage. You are in a room with other
people (fully clothed), but I was only
expecting a foot massage. Best
experience EVER and a price that
cannot be beat! I HIGHLY recommend!

Sope W.

Houston, TX | Apr 01, 2016

Consistent service and a
commitment to excellence.



I’ve been to Cloud 9 a few times and
each time has been a great
experience. Each therapist is willing
to hear your concerns and I love the
fact that there is no weird small talk.
I come to relax lol. I had one
unsatisfactory experience and was
immediately contacted by
management. They wanted to make
it right and they did! They really are
a great deal. They often have
specials during the week or if you’re
down to pay with cash.



They even offer deals if you bring a
friend which is a win/win. I usually
do a full body (anywhere between
anywhere hour and 90 minutes) and
it’s a worthwhile addition to my self-
care routine.



Give them a shot!

Jackie H.

Washington Corridor, Houston, TX | Oct 17, 2015

Amazing experience !! Will definitely
come back! Great customer service
and best massage I’ve experienced
with such an affordable price! Also,
My boyfriend has a hard time
finding someone that can give him
a firm foot massage and William
gave him the best one he has every
had. Highly recommend for a
friendly place that offers best
massage with and great price.

Cecilia F.

Cypress, TX | Jul 09, 2015

Been there a few times. I’ve always
have had good experience when I go
to cloud 9. Unlike the massage places
in Bellaire China town, which is
cheaper but you might get lousy/
smoking smell/dirty massage therapist
to work with you, cloud 9 provides very
good quality of services( cleanliness,
licensed therapist, quite and no noise)
at a reasonable price.
Jack is my favorite so far. He really pays
attention to the area you wanted to be
focused on. Will definitely be back and
make appointment with him!

Sarah P.

San Diego, CA | Apr 12, 2015

This was such an amazing
experience! Relaxing and soothing.
You arrive to a gracious associate
and are escorted by your massage
therapist into the communal room
with a soothing water feature. Warm
foot soak, hot pad under your back
and then the massage begins. The
hour flew by. I will definitely be back
and hope one opens in San Diego!

Reeti C.

Sterling Heights, MI | Dec 23, 2014

Annie is so awesome! I got a two hour
massage and I feel like a new person!
Our skin the largest organ of our body
and we should definitely take care of it.
Massage is like a form of detox.
Annie was my masseuse, and she is definitely
a professional. The whole experience,
from the moment I walked in, was very
pleasant! I am glad I tried this place
out! I love getting massages and am
totally all about quality!!! I will be
back!!!!!

Willis M.

Austin, TX | Dec 20, 2014

Adjectives and adverbial phrases
that described my most recent
Cloud 9 experience:



*Friendly, courteous and professional
scheduling staff.

*Clean, modern massage rooms,
facilities, tables and couches.

*Foot massages (which include a
foot soak) in dark, relaxing
atmosphere public rooms,
full body massages in private rooms.

*Well trained masseuses who pay
attention to detail and customize
massage experience to your liking.

*Excellent, reasonable, affordable
rates.



Spa entrance is in the back of an
otherwise somewhat shady office
building. Pay no mind, Cloud 9 is the
real deal for a quality massage/spa
experience. Will be a repeat
customer.

X














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